Terms of service

Last updated: 29 October 2026

OVERVIEW

Welcome to Sweet Treat Streetwear.

Sweet Treat Streetwear (“we”, “us” and “our”) is an Australian online fashion and accessories business offering activewear, streetwear, clothing and lifestyle accessories.

We operate sweettreatstreetwear.com, including its related information, content, products, features and shopping services (collectively, the “Services”). Our online store is powered by Shopify.

These Terms of Service (“Terms”), together with our Privacy Policy, Refund Policy, Shipping & Delivery Policy and other applicable policies, explain the conditions governing your use of our website and purchases from Sweet Treat Streetwear.

By accessing or using our website or placing an order, you agree to these Terms to the extent permitted by applicable law.

Australian Consumer Law

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy provided by the Australian Consumer Law (ACL) or any other applicable law that cannot lawfully be excluded, restricted or modified.

Where these Terms conflict with a right or remedy that cannot legally be excluded, that statutory right or remedy will prevail.

SECTION 1 — ACCESS AND CUSTOMER ACCOUNTS

Our website and products are intended primarily for adults.

By placing an order, you confirm that you are at least 18 years old or otherwise legally capable of entering into a binding purchase contract under applicable law.

You may browse our website without creating a customer account, although certain features may require you to provide information.

When placing an order or creating an account, you agree to provide accurate, current and complete information, including where required your name, email address, telephone number, billing details and delivery address.

You are responsible for maintaining the confidentiality of your account credentials and notifying us if you become aware of unauthorised access.

You must not use another person's account without permission or engage in fraudulent or unlawful activity through our website.

We may take reasonable steps to restrict or suspend accounts where necessary to prevent fraud, protect customer information, maintain website security or address serious misuse.

Any such action will be proportionate, subject to applicable law and will not affect existing statutory rights relating to purchases.

SECTION 2 — OUR PRODUCTS

Sweet Treat Streetwear offers four collections:

  • BE BOLD — Streetwear and statement clothing.

  • BE SWEET — Comfortable clothing and everyday essentials.

  • BE ACTIVE — Activewear and movement-inspired clothing.

  • BE EXTRA — Accessories and lifestyle products.

Our products are generally produced to order through independent production and fulfilment partners, including Tapstitch and Printful.

We aim to ensure that product descriptions, photographs, colours, sizing information, fabric compositions and other published details are accurate and helpful.

Product Appearance and Colours

Colours may appear slightly different depending on device, screen settings, lighting and photography.

Reasonable variations may also occur between production batches.

These variations do not limit your rights where a product fails to match its description, sample or another applicable consumer guarantee.

Sizing and Fit

Sizing and fit may vary between products, fabrics and silhouettes.

Customers should review product-specific sizing information, measurements and fit guidance before ordering.

Where stated, measurement tolerances of approximately 1–3 cm may occur due to production processes or measuring methods.

Such tolerances do not remove any right to a remedy where a product fails to comply with an applicable consumer guarantee.

Product Availability

We may update product descriptions, colours, styles and availability or discontinue products from time to time.

Changes to our product range will not alter the agreed terms of an already accepted order without an appropriate lawful basis or your agreement.

If an ordered product becomes unavailable or cannot be supplied, we will contact you and offer an appropriate resolution, which may include a refund.

SECTION 3 — MADE-TO-ORDER PRODUCTION

Sweet Treat Streetwear operates primarily through a print-on-demand and made-to-order model.

Products are generally manufactured, printed, finished or prepared after an order is placed. Production may begin shortly after an order is confirmed.

Because our products are made to order, changes or cancellations requested for change of mind may not be possible once production has begun.

If you need to change or cancel an order, please contact us as soon as possible at contact@sweettreatstreetwear.com.

We will make reasonable efforts to accommodate requests where production has not yet commenced.

Once production has begun, we may decline a change-of-mind cancellation request where permitted by law.

These conditions do not exclude or limit your rights under Australian Consumer Law.

Our policy concerning change-of-mind returns, refunds and exchanges is explained in Section 8 and our Refund Policy.

SECTION 4 — ORDERS AND ORDER ACCEPTANCE

Placing an order through our website constitutes an offer to purchase the selected products at the price and on the terms displayed at checkout.

An automated order acknowledgement confirms that we have received your order. It does not necessarily mean that your order has been accepted.

An order is accepted when we confirm acceptance or otherwise begin processing it for fulfilment.

Payment authorisation or receipt does not prevent us from addressing a genuine error, suspected fraud or product unavailability in accordance with applicable law.

Reasons for Declining or Cancelling an Order

We may decline or cancel an order before fulfilment where there is a reasonable and legitimate basis to do so, including:

  • A product being unavailable or unable to be produced.

  • Incorrect or incomplete delivery details preventing fulfilment.

  • Payment failure or suspected fraudulent activity.

  • A genuine pricing, listing or technical error.

  • Legal or delivery restrictions preventing fulfilment.

Where an order is cancelled by us after payment and no goods are supplied, we will provide an appropriate refund, including applicable shipping charges where required by law.

We will make reasonable efforts to notify you using the contact details provided.

Unavailable Items

If only part of an order cannot be fulfilled, we will discuss appropriate options with you.

These may include a partial refund, an alternative product with your agreement, or cancellation of the affected items.

Nothing in this section excludes or limits statutory consumer rights.

SECTION 5 — PRICES, PAYMENTS AND BILLING

Australian Dollar Pricing

All prices displayed on our website are in Australian dollars (AUD) unless expressly stated otherwise.

Displayed consumer prices include applicable taxes where required by Australian law.

Additional delivery charges may apply and will be calculated and displayed before you complete your purchase.

The total amount payable will be displayed at checkout before payment is authorised.

Price Changes

We may change product prices, discounts and promotions from time to time.

Such changes will not retrospectively alter the agreed price of an accepted order, except where permitted by law or agreed with you.

Payment Processing

Payments are processed through Shopify and supported third-party payment providers.

Available payment methods will be displayed at checkout.

You agree to provide accurate billing information and use only payment methods you are authorised to use.

Sweet Treat Streetwear does not ordinarily receive or store complete payment-card numbers.

Payment information is handled in accordance with our Privacy Policy and the applicable practices of our payment providers.

Any payment-processing charges passed on to customers must comply with Australian law and will be disclosed where required.

Sweet Treat Streetwear does not impose an additional surcharge or payment-method fee for customers choosing PayPal at checkout.

SECTION 6 — PROMOTIONS AND DISCOUNTS

Sweet Treat Streetwear may offer promotional discounts, bundles and purchase incentives from time to time.

Promotions may be subject to specific conditions, including:

  • Eligibility requirements.

  • Qualifying products.

  • Minimum purchase quantities.

  • Promotional dates.

  • Discount-combination restrictions.

Any applicable conditions will be communicated with the promotion or during checkout.

Where a promotion involves purchasing multiple products together, all qualifying products must meet the stated promotional requirements.

Discounts will apply in accordance with the relevant promotional terms and Shopify checkout settings.

Promotional offers may not be combined unless expressly permitted.

We may withdraw or amend promotions for future purchases, subject to applicable law.

Promotional terms do not remove or reduce any rights under Australian Consumer Law.

SECTION 7 — SHIPPING AND DELIVERY

Australian Delivery

Sweet Treat Streetwear currently accepts orders for delivery within Australia only.

Orders may be produced or dispatched through fulfilment facilities located outside Australia. Our delivery arrangements may change as our business develops.

Production and Delivery Timeframes

Because our products are made to order, delivery timeframes may include both production time and shipping transit time.

Delivery estimates are provided in good faith using information reasonably available to us and our fulfilment partners.

Production capacity, carrier operations, public holidays, weather, customs processing and other circumstances outside our reasonable control may affect delivery.

Delivery estimates are based on information reasonably available to us and our fulfilment partners. Please refer to our Shipping & Delivery Policy for current indicative delivery timeframes.

We cannot guarantee delivery by a particular date.

We remain responsible for applicable legal obligations relating to supply and delivery, including delivery within agreed or otherwise legally required timeframes.

Multiple Production Partners and Shipments

Our clothing and accessories may be fulfilled by different production partners or facilities. A single order may therefore arrive in multiple parcels, potentially on different dates and with separate tracking information.

Shipping charges may vary according to the products ordered, fulfilment locations and delivery arrangements.

Where separate or additional shipping charges apply, these will be calculated and disclosed before checkout is completed.

Delivery Addresses

Customers are responsible for providing accurate and complete delivery information.

If you identify an address error after placing an order, please contact us immediately.

We will make reasonable efforts to correct delivery details where possible. However, changes may not be possible once production or dispatch has commenced.

Reasonable additional shipping charges may apply where redelivery is required because of incorrect or incomplete customer-provided information.

Such charges will not be imposed where the delivery issue results from our error or another circumstance for which we are legally responsible.

Lost, Delayed or Missing Parcels

If your order has not arrived within the expected delivery timeframe, please contact us.

We will investigate the matter with the relevant fulfilment or delivery partner and work towards an appropriate resolution.

If tracking indicates that a parcel has been delivered but it cannot be located, we may request reasonable information to assist our investigation.

Liability for missing or disputed deliveries will be assessed according to the circumstances and applicable law.

Handing a parcel to a courier, or a carrier marking a parcel as delivered, does not by itself exclude our legal obligations as retailer. For further information, please refer to our Shipping & Delivery Policy.

Nothing in this section excludes or limits rights or remedies available under Australian Consumer Law.

SECTION 8 — RETURNS, REFUNDS AND EXCHANGES

Our published Refund Policy applies alongside these Terms and Australian Consumer Law.

Change-of-Mind Returns

Sweet Treat Streetwear does not accept returns, refunds or exchanges for change of mind.

Because our products are made to order, this includes circumstances where a customer:

  • Selects an incorrect size, style, colour or design.

  • Changes their personal preferences after purchasing.

  • No longer wants or needs the product.

  • Wishes to exchange a correctly supplied item for another product.

  • Decides that a correctly supplied product is unsuitable for their personal preferences.

This policy applies where products have been correctly produced and supplied as ordered and satisfy applicable consumer guarantees.

It does not exclude, restrict or modify any right or remedy under Australian Consumer Law.

Requests to change or cancel an order before production commences are addressed in Section 3 and our Refund Policy.

Faulty, Damaged or Incorrectly Supplied Products

All products purchased from Sweet Treat Streetwear are covered by applicable Australian Consumer Law consumer guarantees.

If a product is faulty, damaged, incorrectly supplied, materially different from its description or otherwise fails to satisfy an applicable consumer guarantee, you may be entitled to a repair, replacement, refund or another legally required remedy.

For a major failure, customers are generally entitled to choose between a refund and replacement.

For a minor failure, we may provide an appropriate remedy in accordance with Australian Consumer Law.

We may reasonably request further information, photographs or inspection of the product where necessary to assess the issue. These requests do not restrict statutory consumer rights.

Return Instructions

Please contact us before returning any product so that we can provide the appropriate instructions.

Because our products are fulfilled by different production partners, return addresses and procedures may vary.

Do not send products to the sender address on the original parcel unless we have specifically instructed you to do so.

Where required by law, reasonable return postage and other recoverable costs will be addressed.

For full details, please consult our published Refund Policy.

Nothing in that policy or these Terms excludes rights that cannot lawfully be excluded.

SECTION 9 — CUSTOMER RESPONSIBILITIES

When using our website or placing an order, you agree to:

  • Provide accurate and complete billing and delivery information.

  • Review relevant product descriptions, sizing information and fit guidance before purchasing.

  • Use the website lawfully and responsibly.

  • Notify us promptly if you become aware of errors affecting an order.

  • Maintain the confidentiality of your account information, where applicable.

  • Communicate respectfully with our customer-service team.

These responsibilities do not transfer to customers any legal obligation that remains with Sweet Treat Streetwear under applicable law.

SECTION 10 — INTELLECTUAL PROPERTY

Ownership and Permitted Use

Our website contains original and licensed branding, logos, graphics, product designs, photographs, illustrations, written content and website layouts.

Unless otherwise stated, these materials are owned by Sweet Treat Streetwear or used with permission from the relevant rights holders.

They may be protected by Australian copyright, trade mark and other intellectual-property laws, as well as applicable international laws.

You may browse and use our website for personal, lawful shopping purposes.

Restrictions

Except where permitted by law or authorised by the relevant rights holder, you must not reproduce, distribute, commercially exploit, modify or republish protected website material without permission.

You must not use Sweet Treat Streetwear branding or trade marks in a way that falsely suggests affiliation, approval or endorsement.

These restrictions do not prevent ordinary website browsing, sharing links or other lawful uses.

Shopify and other third-party trade marks remain the property of their respective owners.

SECTION 11 — THIRD-PARTY SERVICES AND TOOLS

Our website may include services and tools provided by Shopify, payment providers, review systems and other ecommerce technology providers.

Some of these services operate independently and may be subject to their own terms and privacy policies.

Where you voluntarily use an independent third-party service, we encourage you to review its applicable conditions.

To the extent permitted by law, Sweet Treat Streetwear is not responsible for independent acts, omissions or content of third parties outside our reasonable control.

However, our use of third-party services does not remove legal obligations we owe customers.

Nothing in this section excludes liability or responsibility that cannot lawfully be excluded.

SECTION 12 — THIRD-PARTY LINKS

Our website may contain links to external websites, social media platforms and other online services for convenience, reference or support.

Unless expressly stated otherwise, providing a link does not mean that Sweet Treat Streetwear endorses, operates or controls the relevant third party, its content, products or services.

External services may have their own terms and privacy policies.

We encourage customers to review those policies before purchasing products or submitting personal information through third-party websites.

Nothing in this section excludes any responsibility that cannot lawfully be excluded.

SECTION 13 — RELATIONSHIP WITH SHOPIFY

Shopify provides the ecommerce platform and technology supporting our online store.

Purchases made through our website are transactions between customers and Sweet Treat Streetwear, not Shopify.

Sweet Treat Streetwear remains the retailer responsible for:

  • Products offered for sale.

  • Order management.

  • Customer service.

  • Fulfilment arrangements.

  • Applicable consumer-law obligations.

Shopify is not the seller of Sweet Treat Streetwear products and does not ordinarily assume retailer-specific contractual obligations.

Nothing in this section excludes or restricts any liability or duty that cannot lawfully be excluded.

SECTION 14 — PRIVACY AND PERSONAL INFORMATION

Sweet Treat Streetwear handles personal information in accordance with our published Privacy Policy and applicable privacy laws.

Our Privacy Policy explains:

  • What personal information we collect.

  • Why we collect, use and share information.

  • Shopify and service-provider processing.

  • Cookies, analytics and marketing technologies.

  • Shopify Network Intelligence.

  • International storage and processing.

  • Production and fulfilment partners, including Tapstitch and Printful.

  • Customer privacy rights and choices.

Information may be shared with Shopify, authorised payment providers, fulfilment partners, delivery providers and other service providers as explained in our Privacy Policy.

Some providers may store or process information outside Australia.

Marketing communications are subject to applicable law and customer preferences.

You may unsubscribe from promotional communications through the unsubscribe link in marketing emails or by contacting us directly.

Unsubscribing from marketing does not prevent essential transactional, payment, shipping, refund or customer-service communications.

For further information, please refer to our Privacy Policy.

SECTION 15 — CUSTOMER REVIEWS, FEEDBACK AND SUBMISSIONS

Sweet Treat Streetwear welcomes voluntary customer reviews, testimonials, photographs, suggestions and feedback.

By submitting content for publication on our website or brand channels, you confirm that you have the necessary rights and permissions to provide that material.

Customer Content Licence

Where you voluntarily submit material for publication, you grant Sweet Treat Streetwear a non-exclusive, royalty-free licence to reproduce, display and share that material for purposes reasonably connected with the submission, including displaying customer reviews and appropriate promotional use.

You retain ownership of your original content. We may seek additional permission before using identifiable personal content beyond its original submission context.

Personal information associated with submissions will be handled in accordance with our Privacy Policy.

Content Integrity and Moderation

Customer submissions must not be unlawful, misleading, defamatory, abusive or infringe another person's rights.

We may reasonably moderate or remove submitted content where necessary to prevent spam, unlawful material, privacy breaches or misuse.

We will not knowingly alter genuine reviews in a manner that misleadingly represents customer experiences.

SECTION 16 — ERRORS AND INACCURACIES

We aim to keep our website information accurate and current, including product descriptions, prices, promotions, availability, photographs and delivery estimates.

However, occasional mistakes, omissions or technical errors may occur.

We may correct website information where reasonably necessary.

Where an error affects an accepted order, we will contact the customer and address the matter fairly and in accordance with applicable law.

We will not automatically impose additional charges or materially change the agreed terms of an accepted order without lawful grounds or the customer's agreement.

If a genuine error makes fulfilment impossible, we will explain the circumstances and arrange an appropriate refund where required.

Nothing in this section limits consumer rights relating to misleading representations, inaccurate product descriptions or other applicable legal protections.

SECTION 17 — PROHIBITED USES

When accessing or using our website and Services, you must not:

  • Conduct fraudulent transactions or knowingly provide false payment information.

  • Access customer accounts, systems or protected information without authorisation.

  • Upload viruses, malware or other harmful code.

  • Harass, threaten or unlawfully discriminate against others.

  • Infringe intellectual-property, privacy or other legal rights.

  • Send unsolicited commercial messages or spam through our Services.

  • Disrupt website security, functionality or operations.

  • Use automated systems to bypass security measures or access restricted information without authority.

  • Otherwise engage in unlawful activity.

We may take reasonable and proportionate steps to prevent or address misuse, including restricting access where necessary.

Any such restriction remains subject to applicable law and does not remove rights relating to existing purchases.

SECTION 18 — AUTOMATED TOOLS AND AI AGENTS

Certain automated tools, software agents and AI-assisted shopping systems may interact with ecommerce websites.

We may use reasonable technical and security measures to manage automated access to our Services.

Automated systems must not bypass security restrictions, access protected customer information without authorisation, impersonate customers, commit fraud or otherwise act unlawfully.

Where required by applicable lawful access rules, automated systems must identify themselves accurately.

This section does not prohibit ordinary lawful browsing or legitimate accessible shopping technologies.

Sweet Treat Streetwear may also use authorised AI-assisted tools for legitimate business administration, product management and store operations.

Our handling of personal information through such tools is addressed in our Privacy Policy.

SECTION 19 — SUSPENSION AND TERMINATION

We may reasonably restrict or suspend access to our website, customer accounts or relevant features where necessary to:

  • Protect customer or website security.

  • Investigate suspected fraud or unlawful conduct.

  • Respond to serious breaches of these Terms.

  • Comply with applicable legal requirements.

  • Prevent material disruption to our Services.

Where reasonably practicable, we will provide notice and an opportunity to resolve the issue.

Immediate action may be necessary where there is a serious fraud, security or legal risk.

Suspension or restriction of website access does not automatically cancel accepted orders or remove existing legal obligations.

Outstanding payments, refunds, deliveries and consumer remedies will continue to be handled in accordance with applicable law.

SECTION 20 — WARRANTIES AND CONSUMER GUARANTEES

Statutory Product Guarantees

Products supplied by Sweet Treat Streetwear come with guarantees that cannot be excluded under Australian Consumer Law.

These may include, where applicable, guarantees relating to:

  • Acceptable quality.

  • Reasonable fitness for a disclosed purpose.

  • Correspondence with product descriptions.

  • Correspondence with samples.

  • Other statutory consumer guarantees.

Where an applicable consumer guarantee is not met, customers may be entitled to a repair, replacement, refund or other remedy under Australian law.

Manufacturer or supplier warranties are additional to, and do not replace, statutory consumer rights.

Website Availability

We endeavour to provide accurate information and reliable website functionality.

However, temporary maintenance, technical interruptions or service disruptions may occur.

To the extent permitted by law, we do not guarantee uninterrupted or error-free access to our website.

Nothing in this section diminishes any non-excludable legal obligation or consumer right.

SECTION 21 — LIMITATION OF LIABILITY

To the extent permitted by law, Sweet Treat Streetwear is not responsible for loss arising solely from circumstances beyond our reasonable control or from a customer's unlawful misuse of our Services.

Any limitation of liability applies only to the extent that it is lawful, reasonable and enforceable in the circumstances.

Nothing in these Terms excludes, restricts or modifies liability for:

  • A breach of applicable consumer guarantees.

  • Refunds, repairs, replacements or other remedies required by law.

  • Fraudulent or misleading conduct where liability cannot lawfully be excluded.

  • Other obligations or liabilities that applicable law prohibits us from excluding.

Nothing in these Terms limits the recovery of reasonably foreseeable losses where customers are legally entitled to recover them under Australian Consumer Law or other applicable legislation.

SECTION 22 — CUSTOMER LIABILITY AND INDEMNITY

Customers may be responsible for losses arising from their own unlawful, fraudulent or intentionally harmful conduct where liability is established.

To the extent permitted by law, you agree to compensate Sweet Treat Streetwear for direct, reasonably foreseeable losses caused by proven unlawful conduct or intentional misuse of our Services.

You are not required to indemnify or compensate us for losses caused by our own negligence, wrongdoing, breach of contract or failure to meet legal obligations.

You are also not responsible under this provision for circumstances outside your reasonable control.

Customers retain the right to dispute allegations of liability and exercise all rights available under applicable law.

SECTION 23 — SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be severed or interpreted only to the extent permitted by applicable law.

The remaining provisions will continue to operate where they can do so independently and lawfully.

Nothing in this section displaces mandatory consumer-protection legislation or other applicable legal requirements.

SECTION 24 — ENTIRE AGREEMENT AND WAIVER

Entire Agreement

These Terms, our relevant published policies and any terms expressly agreed during purchase govern the use of our website and relevant transactions.

They do not exclude legally protected representations, statutory obligations or consumer rights.

Waiver

A failure or delay by Sweet Treat Streetwear to enforce a lawful provision does not necessarily constitute a permanent waiver of the right to enforce that provision later.

Any waiver will be interpreted consistently with applicable law.

SECTION 25 — ASSIGNMENT

Customers must not transfer their customer accounts to another person without our consent.

Sweet Treat Streetwear may transfer legitimate business rights or obligations as part of a business sale, restructure or other lawful transfer.

Any such transfer must comply with applicable law and must not unfairly reduce customers' contractual or statutory rights.

Where required by law, affected customers will be notified of material changes.

Personal information associated with any transfer will be handled in accordance with our Privacy Policy and applicable privacy laws.

SECTION 26 — GOVERNING LAW

These Terms are governed by the laws of Queensland and applicable Commonwealth laws of Australia.

Disputes may be heard by courts and tribunals with authority over the relevant matter.

Nothing in these Terms restricts any right a customer may have under applicable consumer law to bring proceedings in another legally available jurisdiction or forum.

SECTION 27 — CHANGES TO THESE TERMS

Sweet Treat Streetwear may update these Terms from time to time to reflect changes to our business operations, website functionality, products, service providers or applicable legal requirements.

Revised Terms will be published on our website with an updated “Last updated” date.

Where required by applicable law, we will provide additional notice of material changes.

Unless otherwise lawfully agreed, changes will apply prospectively and will not retrospectively alter the contractual terms of accepted orders.

Customers are encouraged to review the current Terms before purchasing.

SECTION 28 — CONTACT INFORMATION

Sweet Treat Streetwear is an Australian-owned and operated online business registered in Queensland, Australia.

Business structure: Sole Trader

Registered business name: SWEET TREAT STREETWEAR

Australian Business Number (ABN): 89 731 606 448

Website: https://sweettreatstreetwear.com

Email: contact@sweettreatstreetwear.com

Postal address: PO Box 857, Ashmore City, Queensland 4215, Australia

For questions about these Terms, our products, orders or Services, please contact us using the email address above.

Further contact information is available through our website's Contact Information page.

RELATED POLICIES

The following policies supplement these Terms:

Privacy Policy

https://sweettreatstreetwear.com/policies/privacy-policy

Explains how personal information is collected, used, shared and protected.

Refund Policy

https://sweettreatstreetwear.com/policies/refund-policy

Explains returns, refunds, exchanges, damaged products, cancellations and applicable consumer rights.

Shipping & Delivery Policy

Explains delivery arrangements, shipping charges, production and transit estimates, separate shipments, tracking and delivery enquiries.

https://sweettreatstreetwear.com/policies/shipping-policy

These policies form part of the information governing relevant purchases and use of our Services.

Where any policy conflicts with a non-excludable right or remedy under Australian law, that statutory right or remedy will prevail.